Research Volunteer Opportunities Nyc

Research Volunteer Opportunities Nyc – Pdf) volunteering, New york cares, Manhattan hunter science high school: alumni & pta, Nyu op preprofessional bulletin: summer research opportunity at mount sinai volunteer position, Volunteer, Pdf) teaching sportsman education in new york state: examining former volunteer instructors’ experiences and satisfaction

UX techniques: Business analysis, user interviews, screening, surveys, secondary research, mind mapping, affinity mapping, user flow, user personas, sketching, wireframing, prototyping, usability testing

VolunteerMatch is a non-profit organization that matches inspiring people with inspiring causes. My team at General Assembly UX was recently contracted by the leaders at VolunteerMatch to address any usability issues on their responsive website (VolunteerMatch.org).

Research Volunteer Opportunities Nyc

We split this task into two general sections – Research and Design, and repeated their respective deliverables and tasks multiple times with each iteration increasing in fidelity.

Volunteer Tutoring & Other Opportunities Beyond The Library

To begin the process of understanding who our user is, we decided to develop and implement a screening survey with the aim of identifying respondents who have either volunteered within the last three years or those who are interested in doing it to volunteer within the next 12 years. months. . Additionally, due to time constraints, we were interested in individuals who were open to conducting a more in-depth user interview within the next two days. In developing the questions for the screener survey, we used a UX technique called mind mapping, which is used to help organize a collection of information around a single topic. We wanted to ask broad, general questions to cast the widest net for qualified respondents. Our efforts yielded a total of 38 respondents, of which 8 were fully qualified to proceed to the user interview phase.

Like the process of developing our screener survey questions, we began the process of developing questions for our user interviews with a session of mind mapping. However, unlike the general questions in the screening survey, we wanted to ask open-ended and specific volunteer-related questions that helped us understand how users navigate the volunteering process from start to finish. Our questions prompted users to reflect on specific volunteer activities by explaining how they learned about, signed up for, and participated in the event. Questions such as “Tell me about your last volunteer experience” or “Tell me about your website experience,” provided solid information that will be described in other parts of this case study. Of interest in this phase were users who used an electronic device at any time during volunteering.

Our user interviews yielded a huge amount of information, and we were tasked with making sense of it. To start this process we used a technique used in many industries including UX called Affinity Mapping. Affinity mapping is a process where UX researchers transcribe observations, in our case observations from our user interviews, onto post-its. These observations are then grouped and regrouped until trends, themes and patterns begin to emerge. Our affinity mapping revealed several insightful takeaways that we used to develop our user persona, user journey and problem statement.

Insights from our user interviews and affinity mapping process were used to create a persona named Bryn. Personas represent a type of user who might use a website, brand, service or product and are critical in the UX design process. Personas help facilitate the process of thinking and designing from the point of view of our users, in this case Bryn. Bryn, a 33 year old teacher from Grune Texas loves animals and giving back to her community. With limited free time and transportation options, she must be able to quickly find a volunteer opportunity that is close to her home, fits her schedule, and if possible involves teaching children.

Volunteermatch.org |volunteer — Responsively

According to the Nielsen Norman Group, a travel map is a “visualization of the process a person goes through to reach a goal.” For this task we will use our newly created persona Bryn. Bryn wants to plan a volunteer experience that incorporates her love of animals. As indicated in the travel map below, Bryn eventually lands on NY care’s website and is satisfied with the clear options she finds on the website. However, she quickly becomes overwhelmed by the sheer volume of information, quickly causing her to get lost in a complicated maze of navigation that appears to be an unlimited supply of filter options. Always determined to succeed, Bryn fearlessly makes a choice and finally executes the voluntary option.

The travel map allowed us to clearly see Bryn’s ups and downs throughout her experience. Furthermore, it helped us qualify options – specifically regarding adding a date/time filter early in the volunteer engagement search process and the importance of a cluttered user interface.

Armed with our Persona and her travel card, we were ready to clearly define a problem statement for our user Bryn. According to the Interaction Design Foundation, problem formulation is an integral part of the design thinking process that the design thinker will focus on the solution. They suggest that a problem statement is human-centered, broad enough for creative freedom, and narrow enough for manageability. The problem statement we developed is as follows:

Before we start our design studio, we must test the current website with at least one round of usability testing. This gives us further insight into things that work well with the current setup and things that could be improved. We tested the website VolunteerMatch.org with 5 users. All users were tasked with 1) finding available volunteering opportunities in their hometown and 2) registering interest in a volunteering opportunity that involved tutoring. 5/5 users were able to complete both tasks, albeit with a few hiccups. For Task 1, 4/5 users were reluctant to provide their contact information without any confidence that the website would help them. 2/5 users were unable to locate their specific neighborhood that needed a neighborhood community. 1/5 users skipped the location search altogether and chose to use multiple layers of filters. For task 2, 2/5 users had to copy and paste links to learn more about a volunteer opportunity, and 2/5 left a fairly generic message for the organization.

Small Ways To Make Nyc A Better Place

After all of our research, synthesis, and usability testing, there were several opportunities to improve the VolunteeringMatch.org experience. We decided to focus on two aspects of this experience:

One of the most interesting parts of the process was the design studio. Here my team and I finally began the design process where we would individually outline solutions, share our designs, receive feedback, consolidate, then rinse and repeat. Each phase had clearly defined tasks and it was interesting to see some of the ideas we came up with. Designed to be quick, cheap and albeit provocative, this process helped us think like the user of the site. The feedback and critique rounds ensured that we maintained that focus on the user. After several iterations of this process, we had two final paper sketches of the improvements we wanted to implement on the desktop version of the VolunteerMatch.org website.

Mid-fidelity wireframes gave us a chance to see our changes in action in a format that represented a usable site. We got a contextual sense of how elements interacted with each other, as well as layout and fit. We then turned the wireframes into a clickable prototype that brought a level of interactivity that undoubtedly brought our changes to life. As a result of the redesign of this responsive website for the user, we decided to run a round of usability testing with the clickable mid-fidelity prototype.

The insights from this round of usability tests surprised us. Despite implementing ways for users to communicate more effectively with partner organizations via the “I want to help” feature, 2/5 users did not use it, choosing instead to simply submit a blank form. Furthermore, 1/5 of the tested users on the website did not want to enter a date and could not continue to complete the task. To this end, we knew we had to address both of these issues in our Hi-Fidelity Click Through prototype.

Volunteer Together — Doing Good Together™

To address the issues discovered during the usability testing round conducted on our Mid-Fidelity clickable prototype, we decided to implement error messages and validations to alert users and prevent them from submitting empty interest forms. We also made date selection completely optional on the website, which is in line with our original goal of delaying the required login/login screen until the user was confident the page could help them. Designing the Hi-Fidelity prototype was challenging as we had to stay true to the organization’s design, look, feel and branding while implementing features to improve the user experience. This was only my second time designing in Figma, but the experience was a rewarding one that allowed me to grow as a UX designer.

We finished this iteration round by running another usability test and testing 5 users again. All 5 users were able to locate mentoring opportunities in their communities and show interest in the partner organization. Users noted how “straightforward” and “intuitive” the High Fidelity prototype was to navigate.

With the flow of the desktop version developed, we set our sights on the mobile version of the site. Because we wanted to keep as many features as possible from the desktop version on the mobile version, we had to make it free

PDF) Teaching Sportsman Education In New York State: Examining Former Volunteer Instructors’ Experiences And Satisfaction, Become A Volunteer — NYC UXPA, Seeing Deeper In Mozambique, Materi Bahasa Inggris (Wajib), Volunteer World, Internship, Fellowship, And Volunteer Opportunities, Volunteer Tutoring & Other Opportunities Beyond The Library, Academic And Professional Development Fair, Want To Volunteer In Africa? Independent Reviews Of The Real Uganda

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